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Employee Assistance Programme

The Bar Council, Institute of Barristers' Clerks, and the Legal Practice Managers' Association currently offer an Employee Assistance Programme (EAP), which can be accessed by all self-employed barristers with a practising certificate as well as members of the Institute of Barristers’ Clerks (IBC) and Legal Practice Managers’ Association (LPMA).

For confidential help, call

On calling, you will be asked to identify whether you are a self-employed Barrister, or a member of the IBC* or LPMA*

0800 169 2040

*See member area of IBC/LPMA websites for member access code.

What is an EAP?

An Employee Assistance Programme (EAP) is designed to help you deal with personal and professional problems that could be affecting your home life or work life, health and wellbeing.

This EAP is provided by Health Assured. You can access assistance by calling the confidential telephone service to discuss emotional and practical problems. You will also have access to online services, providing information and assistance with common health concerns.

Confidentiality


Health Assured’s (HA) EAP service is offered as a confidential service that is separate from the Bar Council in order to encourage individuals to seek support when they need to, without fear of their employer/representative body/regulator finding out. Whilst HA work hard to reduce the stigma associated with seeking support, they recognise the importance of individuals feeling confident that they have anonymity through this service.

HA is a registered provider with Employee Assistance Professional Association (EAPA) and works to the guidelines provided by this expert body, as well as the ethical guidelines provided by the British Association for Counselling and Psychotherapy (BACP). HA adhere to strict data protection standards in relation to confidentiality. All of HA’s counsellors follow the BACP guidelines around clients’ privacy and confidentiality in order to prevent unauthorised disclosure. Confidentiality is explained to all counselling clients and client consent is obtained wherever necessary.

All calls are confidential between the client and the relevant professional – the only exception being if it is considered that there is a serious risk of harm to the caller or others. As part of the service, HA capture personal details including name, address, contact number and GP details. These details are captured to support at risk situations and therefore this detail is captured for all cases, regardless of whether there is a perceived risk at that time.

Storage & Reporting

HA use Salesforce.com’s cloud for data storage, which is certified to ISO27001 standards.
From a reporting perspective, management information is provided on a consolidated, anonymous basis in order to provide informative utilisation and trend data, whilst maintaining the confidentiality of the service.

All HA staff have their own unique username and password. Our Access Control Policy states that passwords should not be shared and that machines should be locked whenever they are not in use.
The level of authorised access is set to the minimum required to effectively carry out daily duties and the level of access is specifically authorised by line management.

FAQs

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To find out more about our Employee Assistance Programme

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Online Health Portal

To access Health Assured’s Online Health Portal, please use the login details below:

Username: Barcouncil
Password: EAP

Online resources include:

  • An interactive health assessment providing personal tailor-made dietary tips and fitness plans;
  • Fitness and lifestyle advice, such as detoxing methods;
  • Four week self-help programmes; and
  • Mini health checks.

Services Available

Life Support

  • Access to counselling for emotional problems and a pathway to structured telephone counselling or face-to-face counselling sessions (if appropriate).

Bereavement Assistance

  • Health Assured offers qualified and experienced counsellors who can help with grief and related stress plus a team of legal advisors to help with legal issues.

Medical Information

  • Qualified nurses are on hand to offer advice on a range of medical or health related issues. They can’t diagnose but can offer a sympathetic ear and practical information and advice.

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Career Support

  • Counsellors offer 24-hour confidential support for work-related concerns such as stress, bullying, anger management and career direction.

Online Health Portal

  • Interactive health assessment providing personal tailor-made dietary tips and fitness plans
  • Fitness and lifestyle advice, such as detoxing methods
  • Four week self-help programmes
  • Mini health checks

Health e-Hub Mobile App

Sometimes it can be difficult to balance the pressures of work with the demands of home life. When daily life feels overwhelming you need help and support to deal with the practical and emotional challenges you may be facing. The free Health Assured app offers access to holistic health and wellbeing support at the tap of a finger anywhere and anytime.

The information and resource packs on this website are designed to help you and your colleagues to work as a community for better wellbeing and professional resilience. If you want to provide feedback on these resources, or to get involved in promoting wellbeing please get in touch.


Get in touch Policy & practice

It can be difficult to make a living from law and it can be pressurised and demanding. Competition and an adversarial approach to everything can make collegiate relationships difficult. This website aims to provide you with the knowledge to manage these stressors, make emotionally informed, wise professional decisions and thrive in your chosen profession.

A simple expression that sums up wellbeing is ‘travelling well’

2 in 3 barristers feel that showing signs of stress equals weakness